Help With Federal Agencies
How Can I Help You?
As a Member of Congress my staff and I may assist you and make inquiries on your behalf as to the status of your case with a federal agency or department. While I can assist you in bringing your case to the attention of the proper officials and guide you through the process, I cannot direct an agency to decide a matter in your favor. The agency must make its decision within the framework of the law and existing rules and regulations.
All state and local issues must be addressed to the appropriate state and local official.
Please know that my office will do all it can to assist you in all areas possible, however; I cannot intervene with an ongoing criminal investigation or any issue within the Judicial Branch of government.
Requesting Inquiries
In order for an inquiry to be made on your behalf you must fill out and return this Constituent Authorization Form. Click here
Please include your address, home phone number and daytime phone number if different from your home. Also provide copies of any documents and correspondence that you may have from the agency involved which may be helpful to your case. Do not include original documents as they may not be returned. Finally, make sure to include a letter describing your difficulties and the outcome you wish as a result of the congressional inquiry.
Federal agency inquiries are initiated from my District Office. Please contact my District Office to schedule an appointment with the appropriate member of my staff. You may also send or fax your documentation to:
Congresswoman Madeleine Z. Bordallo
120 Father Duenas Avenue, Suite 107
Hagåtña, Guam 96910
Phone: (671) 477-4272
Fax: (671) 477-2587