Vacancy Announcement

Member and Committee Offices

Position Available: Staff Assistant

Vacancy Announcement Number: MEM-124-17

Office/Location: U.S. House of Representatives, Washington, D.C.

Closing Date: May 11, 2017

Salary Level/Range: Commensurate with experience

Proposed Starting Date: Immediate

Job Summary:

The office of Congressman Thomas Massie of the 4th District of Kentucky, is seeking a pleasant, energetic, highly-organized, detail-oriented, Staff Assistant for the Northern Kentucky District Office.

The Staff Assistant duties include: greeting visitors, answers the telephone and answers constituent requests for general information, casework, and other inquiries. This position also monitors delivery and pickup of materials, maintains the front office, and assists other staff members with various administrative and legislative duties.

PRIMARY RESPONSIBILITIES:

  • Provide staff coverage for the District Office, answer constituent phone calls and office visits, and the handling of constituent correspondence
  • Review and assign incoming casework
  • Act as a liaison between constituents and other government agencies
  • Provide casework assistance to constituents in a timely and efficient manner; proactively follow up on all open cases until resolutions are reached
  • Train and supervise interns to handle routine office matters, such as incoming correspondence, visitors, telephone calls, and other issues that may arise
  • Maintain office supplies and equipment, and the maintenance of the office organizational system
  • Handle other tasks as assigned

QUALIFICATIONS:

  • Temperament to communicate with a variety of personalities in a tactful, pleasant, and professional manner
  • Thoroughness and careful attention to detail
  • Strong oral and written communication skills
  • Understands the value/art of the “follow-up”
  • Works well under pressure while managing multiple tasks with competing priorities
  • Ability to exercise discretion and independent judgment
  • Availability to occasionally work nights and weekends, if needed
  • Ability to work cooperatively and courteously with others
  • Knowledge of legislative process helpful
  • Strong oral and written communication skills
  • Previous office experience a plus

Applications will be accepted on a rolling basis until the position is filled. To apply, please submit via email a resume and cover letter to: KY4district@gmail.com.

No phone calls or walk-ins please.