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Gene Green behind a podium giving a speech Gene Green, Proudly representing the 29th District of Texas
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DC office
2372 Rayburn HOB
Washington, DC 20515
(202) 225-1688 tel
(202) 225-9903 fax

District offices
256 N. Sam Houston Pkwy. E.
Suite 29
Houston, TX 77060
(281) 999-5879 tel
(281) 999-5716 fax

11811 I-10 East, Suite 430
Houston, TX 77029
(713) 330-0761 tel
(713) 330-0807 fax

909 Decker Drive, Suite 124
Baytown, TX 77520
(281) 420-0502 tel
(281) 420-0585 fax

Consumer Protection
As a member of the House Energy and Commerce, which has jurisdiction of the Federal Trade Commission, I have fought to ensure that Texas consumers are protected from both harmful products and fraudulent services.
 
Credit Cardholder's Bill of Rights:

On May 22, 2009, HR 627, or the Credit Card Accountability, Responsibility and Disclosure Act of 2009 became law (P.L. 111-24) after it passed through both the Senate and the House of Representatives, and was signed by the President. 

 

This legislation will do many things to protect our consumers, but it aims to prohibit or limit a number of card issuer billing practices that are substantively unfair or that consumers rarely know about even if disclosed.  This legislation will limit time between the rises in APR, and increases the information available to the public from the companies. It restricts unfair interest rates and requires a large window of notice when the company plans to raise interest, or change plans. It also restricts companies from knowingly issuing cards to those under 18 or college students without a certain form of assurance.  The bill calls for the inclusion of the Federal Reserve Board and congressional committees to insure that these standards are being followed and help with the equity of the companies.  In addition, it seeks to establish the provision of sufficient services, such as credit card advising, including an accessible website and phone number that would include a copy of the contract signed.  I am proud to have supported this legislation.  At a time when the average American family is still struggling to make ends meet, it is our responsibility to protect our families and limit credit card company abuse.

 
Identity Theft:
Currently, the largest threat to consumer protection is identity theft. According to the Federal Trade Commission (FTC), identity theft is the most common complaint from consumers in all fifty states. Texas currently ranks fourth in the nation for identity theft complaints to the FTC, with Houston ranking number one within Texas.
 
With simple personal information such as a name, Social Security number, or credit card number, identity thieves can to commit fraud or other crimes in someone else’s name. The implications for victims of identity theft can include damaged credit records, unauthorized credit card charges and bank withdrawals – not to mention the months or years it can take to restore their good names and credit records.
 
Victims of identity theft should file a report with local police and file a complaint with the FTC, which has complaint forms on its website, www.ftc.gov.
 
Do Not Call Registry:
Telephone numbers placed on the National Do Not Call Registry will remain on it permanently due to the Do-Not-Call Improvement Act of 2007, which became law in February 2008. More than 157 million phone numbers are on the National Do Not Call Registry.

Under the Act, the Federal Trade Commission will continue to remove telephone numbers that have been disconnected and reassigned to other customers. Consumers can delete their telephone numbers from the registry at any time by calling 1-888-382-1222 (TTY 1-866-290-4236) – the call must be made from the telephone number they wish to delete.

The Federal Trade Commission is dedicated to protecting consumers and ensuring fair competition in the marketplace.  To learn more about the consumer services offered by the FTC, please visit its website at www.ftc.gov.  The Consumer Product Safety Commission also provides a "one stop shop" for product recall announcements.  To access information about product recalls, please visit www.recalls.gov.
 

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