Contents
List of Commissioners
Introduction
Vision
Section 1—Congressional Oversight, Executive
Branch Governance, IRS Management, and Budget
Section 2—Workforce and Culture
Section 3—IRS Strategic Objectives: Customer
Service, Compliance, and Efficiency Gains
Section 4—Modernization
Section 5—Electronic Filing
Section 6—Tax Law Simplification
Section 7—Taxpayer Rights
Section 8—Financial Accountability
Additional Views of
Commissioners
- Statement of Congressman William J.
Coyne
Statement of Commissioner Ernest J.
Dronenburg, Jr.
Statement of Commissioner Larry
Irving
Statement of Commissioner David
Keating
Statement of Commissioners Edward S. Knight,
Larry Irving, James W. Wetzler
Statement of Commissioner George
Newstrom
Appendices
A. Staff Members
B. Statute Creating the Commission
C. Methodology
- · Hearings and Witnesses
- · IRS Site Visits
- · Individuals Who Met with the
Commission
- · IRS National Office Employees Who
Met with the Commission
- · Groups and Consultants Providing
Services
D. Congressional Oversight, Executive Branch
Governance, IRS Management, and Budget Supplementary Information
E. IRS Strategic Objectives: Customer Service,
Compliance, and Efficiency Gains - Supplementary Information
F. Modernization Supplementary Information
G. Electronic Filing Supplementary
Information
H. Tax Law Simplification Supplementary
Information
I. Taxpayer Rights Supplementary
Information
J. Feedback From Field Hearings
K. Bibliography